User Friendly PC

User Friendly PC is a licensed on-site business and residential services firm in Reno, Nevada which began originally on January 19, 1999. User Friendly PC offers business owners and residential customers a one call solution for all of their computer needs. Ultimately, we at User Friendly PC are interested in becoming your IT department. We will meet your unique needs and will immediately begin to implement solutions that work for you – from the smallest e-mail problem to the largest technology solutions. As our valued client, all of your technology needs become our responsibility so that you can focus more on getting your work done. The staff at User Friendly PC are always honest, reliable and focused on solving technology issues in the shortest time possible.

We know how important your computer is in modern-day business. It is crucial to make sure that it runs efficiently. If you are going to have confidence in your system, you need to trust the people looking after it. For us, building the right relationships with our customers is as important as helping them to maintain their system and protect their data.

Best-In-Class Service

Our certified technicians and trainers are matched with your needs to provide excellent service.

Affordable Rates

We offer affordable, cost effective solutions at reasonable rates. Ask us about our senior discounts!

Convenience

Short or long-term computer software, hardware and training support are just a phone call away.

Certified Technicians

All User Friendly PC technicians undergo an extensive background check and are A+ certified or hold a comparable certification in their area of expertise.

Steve Wilbanks (General Manager)

Steve Wilbanks
My interest in computers started in 1978 with the Tandy TRS-80 back in the days of loading computer programs with a cassette player. Back then for me, it was about the games and trivial things you could do with the computer. Then in 1985 while working in a Reno Casino, a friend of mine introduced me to an Intel driven DOS based 8088. I could not get enough information on these computers fast enough and it wasn't long before I had purchased a used one for 5 dollars. The computer didn't work so I took it apart, repaired a bad power supply, flipped some dip switches and got the video to work. Since that time, I have been building, troubleshooting and repairing computers and networks on a variety of platforms from MS-DOS, through Windows and several different flavors of Linux. This includes setting up and maintaining networks from scratch and spending 4 years as a network support specialist for a major manufacturer. I enjoy working with and educating my customers and the public in general.

I seek out challenges and am driven to be the top in my area. I seek excellence in customer service and fairness regardless of time and effort and believe in practicing empowerment to achieve maximum productivity while allowing room for creativity. Click here to email Steve directly.


Website

This website strives to meet the standards of the World Wide Web Consortium (W3C) and stay up to date with the latest web technologies. User Friendly PC uses Flash and Java in its web pages and we recommend that the user have these plug-ins installed in order to properly view this website.

This website has been optimized for use with the following web browsers, at 1024 x 768 or higher resolution:

While this website can certainly be viewed with other versions of browsers, some of the functionality of this website may appear out of place or not at all. We at User Friendly PC strive to keep this website error free to maximize your view experience and minimize problems associated with the functionality of the website.

Thank you for visiting us.

Steve Wilbanks, General Manager